A guide to Pixel repair
Google’s Pixel phones are easy to spot by the camera bar across the back, and that bar is one of the parts we see damaged most, along with screens and batteries.
A cracked camera bar
On the Pixel 6 and later, the glass over the camera bar sticks out, so it takes the hit when a phone lands on its back. A cracked camera cover lets in dust and moisture, and photos start to look hazy or soft. It’s worth fixing before the camera underneath gets damaged.
Screen problems
Pixels use OLED screens. Signs one is failing include a green tint, flickering at low brightness, a patch that won’t respond to touch, or a screen that stays black while the phone still rings.
The fingerprint reader sits under the display, so after a new screen you’ll set up your fingerprint again.
Battery and swelling
Newer Pixels show battery health under Settings, then Battery. On any Pixel, fast drain, running hot, or a back panel that has started to separate are signs to have the battery checked.
A back panel or screen that’s lifting means the battery is swelling. Stop charging it and bring it in.
Repair or replace?
Google gives the Pixel 8 and later seven years of updates, so a newer Pixel has years of life left after a screen or battery. Older Pixels, like the Pixel 6 and 7, get fewer years of updates, so it’s worth comparing the repair price with what a newer used phone costs. We’re happy to help you weigh it, and you can see what we have for sale.
Before you bring it in
- Back up with Google One, or at least make sure Google Photos has finished backing up.
- Know your PIN or pattern, so you can check the phone works after the repair.
- Find your model under Settings, then About phone.